How can we help you?
Questions involving My ticket
You automatically created a customer account with your first purchase. This account is accessible using your mobile telephone number and your password. You can see your transactions over the last three months as well as your planned visits, and print your receipts and tickets.
If you print several copies of a ticket, once the ticket has been scanned at the entrance to the Eiffel Tower no copies of it will be accepted at the entrance.