FAQ

How can we help you?

Questions involving My ticket

How do I manage my online ticket office account?

You automatically created a customer account with your first purchase. This account is accessible using your mobile telephone number and your password. You can see your transactions over the last three months as well as your planned visits, and print your receipts and tickets.

If you print several copies of a ticket, once the ticket has been scanned at the entrance to the Eiffel Tower no copies of it will be accepted at the entrance.

Autres thématiques

Contact us

If you can't find the answer you can contact us directly on the Contact page

Contact us