The Société d’Exploitation de la tour Eiffel (SETE) is committed to offering its customers the highest level of security in the protection of their personal data. Such information is given full transparency in order to contribute to the relationship of trust established between SETE and its clients.
2. How SETE collects your data
SETE is required to collect some of your personal data on several occasions:
3. Data collected by SETE
The data collected and processed by SETE falls under the following categories:
4. Use of the data by SETE
SETE only uses your personal data if such usage is based on one of the following legalities:
Your data is used by SETE for several reasons, including:
Telephone or electronic contacts may be recorded and read by the SETE and its service providers as part of quality controls.
5. Recipients of the personal data used by the SETE
Your data may be communicated with SETE departments, as well as its subcontractors and service providers whose categories of activities include the following in particular:
It should be noted that SETE makes every effort to ensure that each of its service providers offers sufficient technical and organizational guarantees regarding the protection of personal data.
6. Storage of your personal data
Your personal data is stored on SETE's and its service providers' servers located in France.
7. Conservation of your personal dataAll of your personal data is stored in accordance with the regulations in effect.
The amount of time data is stored varies depending on the nature of the data, the reason it is processed, and the legal and regulatory principles to which it is subjected. For example, the data processed as part of the video protection performed on our site is only kept for 1 month.
In addition to the amount of time for which it is stored, SETE pays particular care to collect as little data as possible: only adequate and relevant information is collected.
8. Security associated with the processing of your personal data
Société d’Exploitation de la Tour Eiffel pays particular attention to the security of your personal data. In this regard, it implements various technical and organizational measures.
Société d’Exploitation de la Tour Eiffel will notify the CNIL of any breach of your personal data and will inform you if such a breach poses a high risk to your rights and freedoms.
9. Management of cookies by SETE
10. Your rights regarding your personal data
In accordance with the applicable data protection regulations, you have the following rights with regard to your data:
In exceptional cases, Société d’Exploitation de la Tour Eiffel reserves the right not to respond to requests for the exercise of the rights to the deletion, limitation, opposition, or the withdrawal of consent:
In addition, and in cases when a request or claim is clearly excessive or unfounded, including because of a repetitive nature, Société d’Exploitation de la Tour Eiffel reserves the right to:
11. Exercising your rights
To exercise your rights, you can send a request including an enclosed copy of your photo ID, either:
A response will be provided within one month, except in the case of a complex request or a large number of requests (in which case you will receive a response within 3 months).
If you are dissatisfied with the response provided by Société d’Exploitation de la Tour Eiffel, you can submit a complaint to the CNIL (National Commission for Information Technology and Civil Liberties): www.cnil.fr ; 3 Place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX 07.