How can we help you?
Are you planning a visit to the Eiffel Tower and have questions about how to buy your tickets, our pricing, how to get to the Tower, and what you can do once you get there? In this FAQ we try to answer all of your questions. Enter a key word to search, or choose one of the four different subjects.
Questions involving Getting to the tower
The ticket offices at the Eiffel Tower open at the same time as the Tower and therefore it is not possible to purchase a ticket before the Tower opens. This is why we suggest that you purchase your ticket online to avoid having to queue at the Tower.
You can purchase a ticket and book the date and time of your visit. If you choose the first time slot in the morning you will be one of the first visitors of the day to go up the lift, thus avoiding having to queue.
A ticket can be purchased to go to the 2nd floor or up to the top of the Eiffel Tower. For safety reasons, disabled people are not allowed to go to the top of the Eiffel Tower.