How can we help you?

Are you planning a visit to the Eiffel Tower and have questions about how to buy your tickets, our pricing, how to get to the Tower, and what you can do once you get there? In this FAQ we try to answer all of your questions. Enter a key word to search, or choose one of the four different subjects.

Questions involving Getting to the tower

I have a pacemaker, a diabetic kit etc., can I get through the security controls?

Of course you can visit the Eiffel tower if you have a medical device like any other visitor. However, in order to go through the security controls without any problems we advise you to inform the our security agents about your device and to present the official medical document to substantiate this.

Contact us

If you can't find the answer you can contact us directly on the Contact page

Contact us