FAQ

How can we help you?

Are you planning a visit to the Eiffel Tower and have questions about how to buy your tickets, our pricing, how to get to the Tower, and what you can do once you get there? In this FAQ we try to answer all of your questions. Enter a key word to search, or choose one of the four different subjects.

Questions involving On the spot

Can I have lunch/dinner at Madame Brasserie or Jules Verne without a reservation?

Madame Brasserie offers a lunch and dinner menu on the first floor. We strongly advise you to make a reservation.
The Lounge is accessible throughout the day without reservation (subject to availability).
Your Madame Brasserie reservation includes the ascent to the 1st floor of the Eiffel Tower, but does not include the ticket to visit the Eiffel Tower to the 2nd floor or to the top. 

A bistro proposes snacks and sandwiches without reserving beforehand, if available.

Reservations for dining or eating at the Jules Verne (2nd floor) must be made on the dedicated website.

If you make a reservation for the Jules Verne, a private lift in the south pillar will take you directly to the restaurant when you arrive. The visit of the Eiffel tower is not included.

The Eiffel tower is accessible via the Tower's public lifts. Tickets can be purchased beforehand on our www.toureiffel.paris website or from the ticket offices at the monument for immediate use

Contact us

If you can't find the answer you can contact us directly on the Contact page

Contact us