How can we help you?

Are you planning a visit to the Eiffel Tower and have questions about how to buy your tickets, our pricing, how to get to the Tower, and what you can do once you get there? In this FAQ we try to answer all of your questions. Enter a key word to search, or choose one of the four different subjects.

Questions involving My ticket

Can I book my ticket online and pay later?

Online ticket purchases require payment by bank card or e-card when placing the order on our website. Because the demand for tickets is very high, our online ticketing service does not allow options to be placed on tickets with payment later.

All purchases are firm and final. When you make your purchase you select the date of the visit, the floor and the number and category of tickets required, before obtaining the available visiting times. To confirm your order, you must create your personal account giving your bank account details.

Contact us

If you can't find the answer you can contact us directly on the Contact page

Contact us