How can we help you?

Are you planning a visit to the Eiffel Tower and have questions about how to buy your tickets, our pricing, how to get to the Tower, and what you can do once you get there? In this FAQ we try to answer all of your questions. Enter a key word to search, or choose one of the four different subjects.

Can I book my ticket online and pay later?

Online ticket purchases require payment by credit card (Carte Bleue, Visa, American Express, Mastercard, Diners, Discover) or UPI (mobile payment method) at the time of ordering on our website. Due to high demand for tickets, our ticketing site does not offer the option to reserve a ticket and pay later.

All purchases are final and non-refundable (tickets cannot be modified or canceled).

At the time of purchase, you will select the visit date, floor, and number of tickets desired by category, and then you will see the available visit times. To confirm your request, you will be asked to provide your contact information, the first and last names for each ticket holder, and your bank card details to complete the payment (which is subject to 3DS verification).