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Questions involving My ticket
Online ticket purchases require payment by bank card or e-card when placing the order on our website. Because the demand for tickets is very high, our online ticketing service does not allow options to be placed on tickets with payment later.
All purchases are firm and final. When you make your purchase you select the date of the visit, the floor and the number and category of tickets required, before obtaining the available visiting times. To confirm your order, you must create your personal account giving your bank account details.