FAQ

How can we help you?

Are you planning a visit to the Eiffel Tower and have questions about how to buy your tickets, our pricing, how to get to the Tower, and what you can do once you get there? In this FAQ we try to answer all of your questions. Enter a key word to search, or choose one of the four different subjects.

My ticket

Questions involving My ticket

I bought a ticket for the 2nd floor and now I want to go to the top, is this possible?

The choice of destination is made when purchasing the ticket. If you have opted to visit the 2nd floor you will not be given the possibility of buying an additional ticket for the top.

Contact us

If you can't find the answer you can contact us directly on the Contact page

Contact us