Exceptional closures
The Eiffel Tower will be exceptionaly closed on Saturday 14th July 2018 due to the technical and safety preparations for Bastille Day fireworks. The Tower will also be closed on Sunday 15th July, due to the installation of a fan zone in the Champ de Mars park at the foot of the monument for the broadcast of the final of the 2018 football world cup. The Paris police authorities have requested the closure of the Eiffel Tower on Sunday 15th July 2018 for safety reasons. If you already purchased tickets for Sunday 15th July, your tickets will be fully cancelled and refunded onto your credit card within 2 months with no necessary action from your part. We apologize for the inconvenience and thank you for your understanding.
FAQ
How can we help you?
Questions involving My ticket
I made a mistake when entering my name (or inversed my first name and surname) what should I do?
When you purchase your tickets you are asked to state the surname and first name of each visitor. A confirmation email is sent as soon as your payment is registered confirming the information you have validated. If you discover a mistake when you receive your confirmation email please contact us by email at the following address: [email protected] so we can make the necessary modifications
You should attach the following to your email: The Purchase confirmation email and a copy of the identity card or passport.
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