FAQ
How can we help you?
Are you planning a visit to the Eiffel Tower and have questions about how to buy your tickets, our pricing, how to get to the Tower, and what you can do once you get there? In this FAQ we try to answer all of your questions. Enter a key word to search, or choose one of the four different subjects.
Questions involving On the spot
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Can one visit Gustave Eiffel's office?
For more informationGustave Eiffel's office is located to the top of the Eiffel Tower, where there are wax models of Gustave Eiffel and his her daughter Claire welcoming the famous American inventor, Thomas Edison...
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Is it possible to picnic on the Eiffel Tower?
For more informationThere are no picnic areas on the Eiffel Tower and visitors cannot take glass bottles or cans of drink up the Tower. However a reasonable quantity of drink and food is allowed (at the discretion of the...
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Are there toilets or baby changing facilities?
For more informationThere are free toilets on all floors of the Tower (1st, 2nd and the top) as well as on the parvis.
There are baby changing facilities on all floors (parvis, 1st, 2nd) apart from the top of the...
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I've lost something, what do I do?
For more informationWe have a dedicated service which will do its utmost to help you. We invite you to declare it on our online service. Connect here to register and describe what you have lost or found: https:/...
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Is there a left luggage office?
For more informationThere is no left luggage office at the Eiffel Tower. You are reminded that in accordance with our rules:
It is not allowed to bring and use rollerblades, scooters, skateboards, overboards, or any...
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In Paris, some museums close on Tuesdays. Does the Eiffel Tower?
For more informationNo, the Eiffel Tower is open on Tuesdays, just as it is every other day of the week. The Eiffel Tower is open all year. You can find our opening times here. The Eiffel Tower may be closed for all or...
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My ticket
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On the spot
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Prices
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Getting to the tower