Questions involving My ticket

Online ticket purchases require payment by bank card or e-card when placing the order on our website. Because the demand for tickets is very high, our online ticketing service does not allow options...

If there are no more online tickets available on the selected date, you can purchase tickets from the ticket office at the Eiffel tower itself at the individual rate for immediate use. If you are...

The choice of destination is made when purchasing the ticket. If you have opted to visit the 2nd floor you will not be given the possibility of buying an additional ticket for the top.

The "stairs" tickets are now available online : there are put online 7 days in advance. Stairs e-tickets are valid for visits up to the 2nd floor, and like the lifts e-tickets, are time-stamped 

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"Stairs + lift" tickets to the top are not sold online. They can be purchased only on the day of you visit from the ticket offices. The rates are €19.70 for adults, €9.80 for 12-24 year olds and €5...

If you buy a ticket to the top of the Eiffel Tower, you have access to all the floors (1st floor, 2nd floor, and the top). The visit to the Eiffel Tower begins on the upper floors (the second floor or...