FAQ

How can we help you?

Are you planning a visit to the Eiffel Tower and have questions about how to buy your tickets, our pricing, how to get to the Tower, and what you can do once you get there? In this FAQ we try to answer all of your questions. Enter a key word to search, or choose one of the four different subjects.

My ticket

Questions involving My ticket

I would like to visit by taking the stairs and then the lift from the 2nd floor to the top of the Tower. Can i purchase the ticket online?

"Stairs" tickets to the second floor are not sold online. You can buy them directly from the ticket offices at the Tower on the day you visit at the individual rate for immediate entry. The rates are €10 for adults, € 5 for 12-24 year olds and €2.5 for 4-11 year olds, and disabled people on presentation of the personal disability card.

"Stairs + lift" tickets to the top are not sold online either. They can be purchased only on the day of you visit from the ticket offices. The rates are €19 for adults, €9.5 for 12-24 year olds and €4.8 for 4-11 year olds, and disabled people on presentation of the Disabled Person Identification Card. 

Visitors in receipt of Income Support can obtain free entry by presenting a valid Income Support certificate (antedated less than 6 months).

For safety reasons, disabled people are not allowed to go to the top of the Eiffel Tower.

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